1. The Tax Practitioner’s Board (TPB) maintains a register of tax agents and BAS
   agents. You can access and search the register by visiting tpb.gov.au/public-register
   Search the register by clicking ‘Search the TPB Register’ and searching by
   practitioner name, registration number, practitioner type, location and/or registration
   status.
2. If a client wishes to make a complaint about a tax agent service that has been
   provided by the registered tax practitioner, a complaint can be made in writing to the
   TPB via it’s website link tpb.gov.au/complaints
   Further supporting information on how to make a complaint to the TPB can be found
   by visiting the above link, including the TPB’s complaints process.
3. Contained here is the ‘Information for Clients’ fact sheet which we encourage you to
   review. The fact sheet talks about your obligations as a client to the ATO and the tax
   practitioner’s obligations to you, the TPB and the ATO.
4. Download the fact sheet.